The machine would be fantastic if you wanted iced coffees.
A lot of money spent for this machine, I wish I had purchased the Breville oracle machine. A friend has this one and it is amazing.
I can't understand why DeLonghi hasn't solved the problem.
Would never ever buy another DeLonghi product. Need to get your act together DeLonghi
This is a great machine and delivers as promised!
One thing to note, this machine requires a 220-240 power source. If you are plugging it into a regular power outlet in your home it will never heat up to desired temperatures. If you do not have an outlet in your kitchen that delivers this higher voltage, A step up/down transformer will do the trick. Hopefully this helps with those cold coffees, good luck!!!
i brought this coffee machine a month ago when i first got it the coffee was lukewarm so i rang up DeLonghi and they picked it up and took it back for a repair when i got it back it still made lukewarm coffee the hot chocolate is amazing but the milk is not hot and it makes cold coffee so i have to put the coffee in the microwave to heat it, if it made hot coffee then i would give it 5 stars very disappointed.
This is an expensive machine. We put up with intermittent problems with the electronics for a couple of months but finally took it to get the touch buttons fixed in November. 3 months later after multiple phone calls, a myriad of excuses (the parts have to come from Italy for example ) we got it back but only after threatening consumer affairs. It was fixed by taking the parts from a new machine. This is the last time I will ever buy Delonghi, their service ethic is non existent. Their agent in Melbourne Service Sphere was far too protective of Delonghi and made too many excuses.
The coffee machine is great when it works.
Smooth coffee and excellent hot chocolate. Coffee is on the cool side but we have overcome this by not putting the thermal jug in the fridge - just the plastic insert. We also warm the coffee up in the microwave as we like hot coffee. Easy to maintain. This is our third coffee machine - we still have our 2010 machine. Our second one started playing up after 2 years and it was replaced with a new machine as we had an extended warranty. We use the machine a lot and so will always take out an extended warranty when we buy a coffee machine.
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